Customer Experience Designer

Department: E-Commerce
Job Status: Full Timer

Working Hours: Monday till Friday from 9:00 am till 6:00 pm

Location: Head Office - Zalka



SCOPE OF THE JOB:

The Customer Experience Designer is responsible for owning the Customer experience across all Mike Sport digital storefronts. This role combines UX/UI design with hands-on Shopify implementation — from creating wireframes and mockups to building high-converting pages directly within the Shopify CMS. He/she will report to the E-Commerce Director and work closely with development, marketing, and commercial teams to continuously improve the look, feel, and performance of our sites.



KEY RESPONSIBILITIES:

Strategy & Roadmapping:

 Define and own the customer experience strategy and UX roadmap for all Shopify storefronts, prioritizing site features, promotional layouts, and brand activations.

 Conduct strategic UX workshops with stakeholders to align on b...