Customer Experience Designer

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

Customer Experience Designer

We are seeking a Customer Experience Designer to join the digital platform CRO team. The ideal candidate will have a strong background in quantitative data‑led research, interaction design, and user journey enhancement. As a Customer Experience Designer, you will work closely with cross‑functional teams to enhance every touchpoint in the user’s online journey to ensure a seamless, engaging, and satisfying experience.

Key Responsibilities

• Data Analysis : Leverage analytics and CRM systems to gather insights into customer behaviour and identify areas for improvement.
• Conversion Rate Optimization (CRO) : Understand data and behaviours to increase conversion ra...