Customer Experience Executive

Equiniti
Full time Bengaluru, Karnataka Information and Record Clerks
Posted:
June 06, 2026
Location:
Bengaluru, Karnataka, India

Job Description

Management Level

I

Customer Experience Executive

Team : CEC - US Reports to: Team Leader

Role

To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries.

Business Function

EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.

Core Duties and Responsibilities

  • Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
  • Answer inbound calls from Shareh...
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    Job Overview

    Job Type: Full time
    Location: Bengaluru, India
    Posted: June 06, 2026
    Deadline: July 16, 2026