Customer Experience Executive

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Responsible for:
The purpose of the Concierge Consultant role is to provide friendly, prompt, and informative service to all guests who contact the campaign. Concierge Consultants are responsible for identifying and addressing guest needs, including support with enquiries, bookings, and feedback. This role requires excellent communication skills, problem-solving abilities, and the capacity to handle multiple tasks in a fast-paced envi...