Customer Experience Export Logistics

Key Responsibilities:

• Proactive follow up of Shipments to MENA Region
• Tracking of open Shipments with Freight Forwaders (Sea and Air)
• Preparation of Export Documents for the assigned markets
• Close interaction with Customer Experience, Forwarders, Warehouses
• Processing requests for information / quotation
• Advising Customer Experience on Logistic matters
• Promptly escalating internally
• Incoterm handling
• Supplier invoices processing
• Creation of Reports to Direct Manager

We value:

• Experience in International Export environment (preferably Freight Forwarder)
• Knowledge of Export Requirements / Documents / Regulations
• SAP experience
• Fluency in English is mandatory. French, Spanish and Turkish would be a plus
• Strong communication skills
• Team spirit, collaborative, willing to take different challenges, flexibility, dynamic, agile, ...