Customer Experience & Implementation Lead

PriceEasy.Com is a fast-growing SaaS company transforming the way fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our cutting-edge platform delivers AI-powered insights to help retailers make smarter decisions, increase margins, and streamline operations.

We are seeking a highly motivated Director of Customer Success & Implementation to ensure a seamless onboarding experience, deliver hands-on software training, and support our clients’ ongoing success with the PriceEasy platform. You will be leading a large team.

Key Responsibilities:

Customer Onboarding & Implementation

• Lead and coordinate onboarding and implementation of PriceEasy solutions for new clients.
• Collaborate with cross-functional teams (sales, product, engineering) to ensure timely and smooth deployments.
• Understand client-specific goals and configure the platform accordingly.