Customer Experience Lead - CRM & SAP

A global leader in specialty materials located in the Philippines is seeking a customer-focused professional to serve as the primary point of contact for inquiries and order management. This role involves ensuring efficient processing, resolving complaints, and submitting reports. The ideal candidate holds a bachelor’s degree and has over three years of relevant experience. Strong skills in MS Office, SAP, and CRM systems are essential. The position may require occasional domestic travel and offers opportunities for innovation and continuous improvement.
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