Customer Experience Lead | Global Contact Center Ops

A leading travel technology company in the Philippines is looking for a Customer Experience Manager to oversee large-scale outsourced contact center operations. The role involves managing vendor relations, optimizing customer journeys, and driving data-informed decisions to enhance service quality. Ideal candidates will have over 7 years of experience in operations, a strong analytical mindset, and a passion for improving customer experiences. Join us to contribute to elevating travelers' experiences worldwide.
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