Customer Experience Lead

R.A.& Co.
Full-time Karachi, سندھ Other-General
Posted:
March 01, 2026
Location:
Karachi, سندھ, Pakistan

Job Description

We're Hiring — CXP Lead (Customer Experience Lead)
Location: Head Office – Tariq Road, Karachi
Industry: Retail & E-Commerce
Salary Range: PKR 100,000 – 130,000
Gender: Male / Female

Why Join Us?
At Saeed Ghani 1888, every customer interaction tells our story—one of heritage, trust, and innovation. Join us to lead change, inspire excellence, and make an impact that our customers will feel every day.

About the Role:
Are you a customer-obsessed professional who lives and breathes service excellence? We're looking for a CXP Lead to redefine how our customers experience our brand across every retail and digital touchpoint. As the Customer Experience Lead, you'll drive innovation, elevate service standards, and turn feedback into action that strengthens brand loyalty and customer trust.

What You'll Do:

  • Develop and execute customer experience strategies that align with business goals and customer expectations.
  • Optimize end-to-end...

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Job Overview

Job Type: Full-time
Location: Karachi, Pakistan
Posted: March 01, 2026
Deadline: April 10, 2026