Customer Experience Lead — Service & Order Excellence

A leading consumer products company in Singapore is seeking a Customer Service Lead to manage daily operations and enhance service delivery. This role requires proficiency in English and Mandarin, alongside strong problem-solving and communication skills. Responsibilities include leading a team to ensure high-quality customer interactions, resolving complaints, and coordinating order management. If you thrive in a fast-paced environment and have a customer-oriented mindset, we welcome your application.
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