Customer Experience Lead — Zurich (Maternity Cover, 9 mo)

albedis is offering an exciting opportunity for a Customer Experience Manager in Zurich, focusing on enhancing customer satisfaction and optimizing journeys. This role requires at least 5 years of relevant experience, with a strong emphasis on Agile methodologies and process management.

You will be responsible for improving customer journeys, documenting business requirements, and collaborating with cross-functional teams. Join us to make a meaningful impact within a dynamic telecommunications environment.