Customer Experience Leader — Service Team Manager

A dynamic entertainment company in Kuala Lumpur is seeking a Customer Service Manager. This full-time office-based position involves leading and developing a customer service team to ensure exceptional customer experiences. Responsibilities include strategy development, team management, and performance analysis. The ideal candidate will have at least 5 years of experience in customer service management, particularly in the entertainment industry. The company offers a competitive salary and opportunities for professional growth.
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