Customer Experience Manager (Customer Success Executive) - Splunk

**Role Summary**
The Customer Success Executive (Customer Experience Manager) serves as a strategic advisor who understands the customer's business goals and promotes the adoption of Splunk products and services to drive customer success. By working closely with customers and account teams, you will develop activity plans and define value based on customer priorities and challenges, and demonstrate value realization through regular business reviews.

**Key Responsibilities**

+ Develop activity plans and roadmaps for Splunk based on a deep understanding of customer challenges and priorities.
+ Build strong relationships with key customer stakeholders, including senior management and product owners.
+ Identify customer needs and collaborate with the account team to provide appropriate Splunk resources at the right time.
+ Proactively identify and minimize business and technical risks during Splunk onboarding and ongoing operations.
+ Connect customer needs...