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Customer Experience Manager
The Michael's Companies
Full-time
Edmonton, Division No. 11
Other-General
Posted:
February 17, 2026
Location:
Edmonton, Division No. 11, Canada
Job Description
Customer Experience Manager page is loaded## Customer Experience Managerlocations: Edmonton- th St NWtime type: Full timeposted on: Posted Todayjob requisition id: R Store - EDMONTON-SOUTHEAST, ABDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs* Plan and lead the execution of class and in-store events in accordance with Company programs* Lead the omnichannel processes* Mana...
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Job Type:
Full-time
Location:
Edmonton, Canada
Posted:
February 17, 2026
Deadline:
March 29, 2026