Customer Experience Manager, McKeown Ave

## Customer Experience Manager, McKeown AveApplylocations: North Bay, ONtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR **What you’ll do*** Partner with SGM to hire and build a strong and diverse team.* Assist in scheduling and workload planning for efficient operations.* Take ownership of loyalty programs and coach and train team members on these programs.* Run the Manager on Duty program to enhance the customer experience on the sales floor.* Create a positive culture where associates are recognized for exceptional service.* Lead from the floor and actively build, manage, and develop team members.* Ensure consistent delivery of outstanding customer experiences aligned with the company's mission and values.* Identify areas for improvement in customer experience and implement appropriate strategies.* Analyze customer feedback and implement improvements based on insights gathered.* Collaborate with other departments to ensure a seamless customer experience...