Customer Experience Manager

Ten Lifestyle Group

Full-time Philippines, Philippines Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

March 02, 2026

Location:

Philippines, Philippines, Philippines

Job Description

Job Title: Customer Experience (CX) Manager
About the Role
Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide — both online and offline.
As part of a globally positioned team with regional representation, the CX Manager will report to the CX Director and act as a critical bridge:
 Between functions within their region 
 Between the region and global service support 
You will bring expert knowledge of the full customer journey, understanding how each touchpoint either enhances or hinders the delivery of an exceptional member experience.
Key Responsibilities
1. Customer Journey Excellence
 Identify pain points and opportunities across the end-to-end customer journey 
 Remove “clunky” or fragmented experiences to create seamless interactions 
 Drive exc...
                

Apply for this Job

Submit your application for the Customer Experience Manager position at Ten Lifestyle Group.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Philippines, Philippines

Posted: March 02, 2026

Deadline: April 11, 2026