Job Description
CUSTOMER EXPERIENCE MANAGER (CXM)
Are you ready to elevate customer satisfaction to new heights? Internet Express Couriers in Kempton Park is on the hunt for a passionate Customer Experience Manager to lead our support team. We are committed to creating seamless interactions that build brand loyalty, and your fresh perspective could be the key.
Min Requirements:
Matric / Gr 12 (Certified Customer Experience Professional is beneficial/Bcom in Business Management an advantage)
Comprehensive knowledge of the Courier & Warehousing Industry(Domestic & International)
Minimum 5 years' experience.
Own reliable vehicle & valid driver's license
Skills:
Strong administration
Analytical & mathematical mindset to effectively prioritise tasks
Great organisational & time management
Excellent communication & interpersonal skills both verbal & written to effectively engage with clients
Excellent telephone etiquette –...
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