Customer Experience Manager

For our client, based in Zurich (CH), we're urgently looking for a: Customer Experience Manager with following details:

Background

At our client, the largest private telecoms company in Switzerland, you will work in a dynamic and international environment where every voice is heard, perspectives are shared, and values are respected. They are an equal opportunity employer, with a diverse workforce, which adds to their success. They have partnered with Advance Gender Equality in Business, are a recipient of the Swiss LGBTI-Label and are certified with the Fair-ON-Pay Advanced for providing equal pay for work of equal value to all genders.

Responsibilities and Duties

Join Our Team as a Customer Experience Manager! Are you passionate about enhancing customer satisfaction and driving excellence? In this pivotal role, you will elevate our customer experience by mapping the end-to-end journey, redesigning and implementing innovative processes, ens...