Customer Experience & Operations Specialist

Genpact is seeking a Process Associate located in Antioquia, Colombia, who will support management by handling stakeholder requests and ensuring operational efficiency. The role demands proficiency in customer service and the ability to manage difficult interactions through various communication channels.

Candidates should be flexible in scheduling and possess strong skills in M.S Office, particularly Excel and PowerPoint. The position offers a competitive salary ranging from $1,006,557 to $3,604,339 per month.