Customer Experience Partner

Overview

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Come onboard and dedicate yourself to becoming #everydaybetter! Take over a key role as a Customer Experience Partner in the Customer Experience department, and be a part of this exciting adventure of never-ending growth and success.

Responsibilities

• Handle incoming complaints as the top priority, consistently providing customers with a friendly, cheerful greeting and pleasant, professional service.
• Monitor and respond to customer feedback across Justlife's Google Business page, Google Play, and App Store.
• Initiate call-backs to customers as needed to obtain more information on inquiries when not clear.
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