Customer Experience Project Management Leadership

Join Boehringer Ingelheim Canada as a Project Manager focused on enhancing customer experience through effective project management. Drive strategic projects from initiation to delivery within a collaborative team.
This role is crucial in leading projects for the Customer Experience Operations within the Human Pharma Business Unit. You will develop and maintain comprehensive project plans while ensuring alignment with organizational goals. Strong communication and stakeholder management skills will be essential as you work with diverse teams.
Key Responsibilities:
• Oversee project delivery for Customer Experience initiatives
• Maintain comprehensive project documentation and metrics
• Monitor project risks and stakeholder expectations
• Facilitate workshops and working sessions for alignment
• Implement solutions for process optimization
Requirements:
• 5+ years of project management experience
• Knowledge of Agile methodologies and project management too...