Customer Experience QA Specialist – Elevate Omni-Channel Support

Groupe Dynamite Inc.

Full-time mount royal, montreal (administrative region) Management & Operations

Posted:

May 20, 2026

Location:

mount royal, montreal (administrative region), Canada

Job Description

                    A leading Canadian fashion retailer in Montreal is seeking a Quality Assurance Specialist to monitor customer interactions across online service channels. The role involves evaluating performance, delivering feedback, and supporting agent development and satisfaction. Ideal candidates should have over 3 years of QA experience, a strong understanding of omni-channel service operations, and be bilingual in French and English. The company offers a competitive compensation package and an excellent work environment.
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Job Overview

Job Type: Full-time

Location: mount royal, Canada

Posted: May 20, 2026

Deadline: June 29, 2026