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Customer Experience Quality Supervisor
DoorDash Mexico
Full-time
distrito federal, distrito federal
Other-General
Posted:
June 03, 2026
Location:
distrito federal, distrito federal, Mexico
Job Description
- Our Quality Assurance (QA) team is dedicated to ensuring exceptional customer experiences through consistent evaluation, coaching, and performance improvement. We work behind the scenes to monitor interactions between teammates and our customers, measuring adherence to company policies, communication standards, and service excellence.
- As a collaborative group of detail-oriented professionals, we partner closely with operations, training, and leadership teams to identify trends and highlight opportunities. Our goal is to foster a culture of continuous improvement by providing actionable feedback and insights that empower our agents to deliver service that not only meets but exceeds customer expectations.
- With a strong focus on integrity, accuracy, and teamwork, the QA team plays a critical role in supporting both onshore and offshore operations, ensuring consistency across all touchpoints in the customer journey.
- DoorDash operates a hybrid model to...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
distrito federal, Mexico
Posted:
June 03, 2026
Deadline:
July 13, 2026