Customer Experience Rep

Description

• Customer Support
• Customer management
• Account Creation
• Basic Process Onboarding
• Bookings
• Inquiry
• Providing Quotes
• Complaint Handling
• Issue Resolution
• Case Management
• Service Recovery
• Pro‑active Prevention
• Tracking

Education: Secondary education or equivalent

Experience: One (1) year of work experience in customer service and interaction

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including...