Job Description
We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe (Cyprus, Georgia and Ukraine).
Our product: A trailblazer in the clip marketplace delivering authentic content from studios to consumers worldwide.
We`re looking for a Customer Experience Representative from Colombia. You will be the primary contact for our Customers and Creators. You will handle incoming calls, chats and emails while navigating multiple systems. As the front line, you will actively contribute to site improvement by promptly reporting bugs and other issues to the team as needed.
RESPONSIBILITIES
- Responding to incoming calls, chats, and emails from Customers and Creators in a timely and professional manner.
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