Customer Experience Representative

FedEx Group
Full-time , , Malaysia, , , Malaysia Marketing & Media
Posted:
February 26, 2026
Location:
, , Malaysia, , , Malaysia, Malaysia

Job Description

  • Customer Support
  • Customer management
  • Account Creation
  • Basic Process Onboarding
  • Bookings
  • Inquiry
  • Providing Quotes
  • Complaint Handling
  • Issue Resolution
  • Case Management
  • Service Recovery
  • Pro-active Prevention
  • Tracking

Education: Secondary education or equivalent

Experience: One (1) years of work experience in customer service and interaction

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condit...

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Job Overview

Job Type: Full-time
Location: , , Malaysia, Malaysia
Posted: February 26, 2026
Deadline: April 07, 2026