Customer Experience & Retention Leader

A leading education provider in Singapore is looking for a Customer Experience and Success Manager. This role will manage all aspects of customer experience and retention, ensuring excellence in service for parents and students. Candidates must have over 7 years of experience in customer success and demonstrate strong analytical, project management, and communication skills. The ideal candidate will work cross-functionally to improve service delivery and customer loyalty. The position offers a chance to shape customer engagement strategies and continuous improvement initiatives.
#J-18808-Ljbffr