Customer Experience Revenue Manager / Player-Coach

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Customer Experience Revenue Manager / Player-Coach
Location: Remote (LATAM) Employment Type: Full-Time | Contractor Compensation:
· Base Salary: $2,500 – $3,300 USD/month

Job Overview
We are seeking a Customer Experience Revenue Manager / Player-Coach to lead a high-performing team focused on customer activation, retention, repeat ordering, and revenue growth .
This is not a traditional customer service role . This position leads a revenue-focused customer team responsible for helping customers order more effectively, more frequently, and at higher value.
This is a true player-coach role : you will lead, coach, and hold the team accountable, while also stepping in to close and grow key customer opportunities.

Key Responsibilities
Team Leadership & Execution
· Lead the Customer Experience Revenue team and establish a strong weekly operating rhythm
· Run team meetings focused on activity, pipeline, r...