Customer Experience Specialist and Technical Solutions

Do you have a natural talent for turning technical challenges into satisfying solutions? Our client, a leading company in the high-end interior design industry, is looking for an After-Sales Service Specialist (Customer Experience) to join its dynamic team in Montreal. If you are looking for a stable environment where your autonomy and initiative will be valued, this After-Sales Service Specialist (Customer Experience) position in Montreal is the perfect opportunity for you.

Summary Description
As the central pivot of the post-purchase customer experience, you will ensure the complete management of claims and technical support files. Your role will be to guarantee impeccable customer satisfaction by coordinating solutions between customers, international suppliers, and internal departments.

Advantages
- Competitive salary between $55,000 and $60,000, depending on experience.
- Comprehensive group insurance plan, 80% paid by the employer (including p...