Customer Experience Specialist at Indigo

Elevate customer interactions at Indigo as a Customer Experience Specialist. You'll create warm environments and add joy to every customer's day in-store across Canada.
Indigo is seeking customer-focused individuals to enhance the shopping experience in its Chapters and Coles locations. This role emphasizes creating joyful moments while connecting customers to the brand through storytelling and curated product collections. Your engagement with customers on the floor makes a significant impact on their experiences and fosters an inviting atmosphere.
Key Responsibilities:
• Build welcoming and engaging environments in stores
• Add joy to each customer's shopping experience
• Utilize product storytelling to connect with customers
• Curate personalized product collections for each shopper
• Ensure adherence to Visual Standards across the store
Requirements:
• Experience in specialty retail preferred, but not mandatory
• Flexibility and willingness to learn new...