Customer Experience Specialist, GAR Customer Experience

Description
Are you interested in a role that challenges both your creative skills and consulting capabilities? Are you collaborative with excellent stakeholder management? Are you data-driven, with a high degree of ownership? If you have relentlessly high-standards and are interested in working hard to reinforce the mission and culture of our fast-paced, global team, we want to hear from you! The ideal candidate will earn trust through good relationship building with internal AR teams and upstream business teams. In this role you will work with, and collaborate across, several cross-functional key stakeholders such as, channel leads, business leads, customer service lead and quality & training functions.

Key job responsibilities
Key responsibilities will include, but are not limited to:
• Design, execute, and analyze customer feedback to evaluate customer experience
• Develop a thorough understanding of customer needs and identify pain points
• Define a roadmap...