Customer Experience Specialist (KAM) – aT1D

Sanofi Group
Full-time Reading, United Kingdom other-general
Posted:
February 21, 2026
Location:
Reading, United Kingdom, United Kingdom

Job Description

**Job Title: Customer Experience Specialist (KAM) – aT1D**

**Location: South East + East of England NHS regions**

**About This Job**

As Customer Experience Specialist within our Autoimmune Type 1 Diabetes (aT1D) team, you'll play a pivotal role in bringing a first-in-class therapy to patients across the NHS. This treatment represents potential for significant change in Type 1 Diabetes management.

In this critical role, you'll utilise Key Account Manager capabilities to engage external stakeholders to drive system readiness and account activation across the NHS while coordinating & orchestrating cross-functional internal expertise to enable the successful introduction of this therapy. As part of this first-in-class launch, you'll help establish new treatment pathways that could redefine how we approach autoimmune Type 1 Diabetes.

Join the Sanofi team transforming how healthcare is delivered for chronic and specialty conditions worldwide.
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Job Overview

Job Type: Full-time
Location: Reading, United Kingdom
Posted: February 21, 2026
Deadline: March 06, 2026