Customer Experience Specialist

A dynamic customer service organization in Kuala Lumpur is seeking a Customer Care Executive to deliver high-quality support and ensure a positive customer experience. Responsibilities include resolving enquiries, enhancing customer relationships, and maintaining records. Ideal candidates have a Diploma or Bachelor’s Degree, 1-3 years of experience, and excellent communication skills in English and Bahasa Malaysia. This role promotes a customer-centric mindset and aims for continuous improvement in service quality.
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