Customer Experience Specialist

A customer service provider in Kuala Lumpur is looking for a Customer Care Executive to deliver high-quality customer support and ensure a positive experience across various channels. Responsibilities include handling customer enquiries, troubleshooting issues, and maintaining accurate records. Candidates should possess a diploma or degree in a relevant field and have 1-3 years of customer service experience, with strong communication skills in English and Bahasa Malaysia. This role emphasizes empathy and a customer-centric approach.
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