Customer Experience Specialist

Felfel is seeking a Customer Service Agent in Lausanne who will be the primary contact for customers, ensuring their satisfaction and addressing inquiries efficiently. The role offers an hourly contract with a minimum of 24h/week, allowing you to work in a hybrid environment focused on service excellence.

Applicants should have relevant experience or education in business or hospitality, possess strong problem-solving skills, and be fluent in both French and English. Enjoy competitive benefits including high-quality meals and internal training opportunities.