Customer Experience Specialist - Mat Cover (Contract)

Grade Level: Contractual (06 Months)

Location: Karachi

Last Date to Apply: 4th June, 2026

What is a Commercial Experience Executive - Mat Cover?
The Commercial experience executive is part of the commercial experience team reporting to the Commercial Experience Manager and deputed at an Experience Center.

What does Commercial Experience Executive - Mat Cover do?

• Welcomes, guides and manages walk–in from the floor greeting.
• Develops the basic understanding of CRM system and all the portals linked with it.
• Handles customer queries at the experience center and improves their experience by providing exceptional services.
• Holds the highest possible quality standards for customer facilitation.
• Maintains the product upsell from the experience center.
• Initiatives to improve customer experience and ensure minimum ...