Customer Experience Specialist

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:
We're looking for a Customer Experience Specialist to continue building a world-class customer experience across more than 10 marketplace channels that Spreetail partners with. We are committed to providing solutions and building relationships with our customers on a day-to-day basis

How you will achieve success:

Communicate directly with our customers via phone and email.

Think critically to resolve customer issues and provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Drive innovative and creative solutions to protect revenue.

Support our customers, our vendors, and our marketplace partners and provide them with a wonderful experience.

Play a critical role ...