Customer Experience Specialist - MY/SG.

Job Purpose and Impact

The Customer Experience Specialist will be responsible to delight our customers every single day and to constantly look at ways to innovate the customer experience that we provide for our customers and business partners. We are looking for someone who will embark with us on a journey to transform our processes to be customer centric as well as to use technology and digital tools as a key enabler to elevate the experience of our customers.

The Customer Experience Specialist will embrace a Customer 1st mindset to execute the processing of complex orders from customers, resolving order and delivery challenges, leading the complaints handling process and implement the customer experience programs for Cargill.

Key Accountabilities