Customer Experience Specialist (Part-time)

About Us

Ground News is a platform that makes it easy to compare news sources, read between the lines of media bias, and break free from algorithms.

In a world where political polarization and media distrust are at an all-time high, Ground News offers people a better way to stay informed and see every side of the story. Our mobile app, web app, and browser extension are home to a community of mindful readers who use our news comparison platform to engage with news beyond their filter bubble.

Unlike most news companies, our values do not align with any specific political ideology. Unlike most tech platforms, we don’t rely on algorithms to keep users on our platform to sell more ads. We are supported by our readers who pay for a subscription to build a more nuanced understanding of the news, the world, and themselves.

The Opportunity – Customer Experience Specialist (Part-time)

At Ground News, Customer Experience is a core function. We’re...