Customer Experience Specialist

• Location:                               Solihull, Birstall, Manchester, Sevenoaks
• Contract Type:                      Permanent, Full Time

The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. This position is essential in ensuring that customers receive exceptional support and service.

As a Customer Experience Specialist, you will be responsible for answering queries, resolving issues, and providing administrative support to promote a high-quality service. Building strong internal relationships across the Group is crucial to your success in this role. We are looking for an ambitious, customer-centric individual to join our team.

Key Responsibilities:

• First...