Customer Experience Squad Lead | Kaiārahi Tira Manaaki Kiritaki

New Zealand Parliament

Permanent full-time Wellington, Wellington Supervisors of Office and Administrative Support Workers

Posted:

June 14, 2026

Location:

Wellington, Wellington, New Zealand

Job Description

  Kaiārahi Tira Manaaki Kiritaki | Customer Experience Squad Lead 
 This position is the perfect blend of leadership and working at the heart of NZ's democracy.
 Opportunity to lead, coach and mentor 4-6 others
 12month fixed term contract with an immediate start
 5 weeks annual leave + competitive salary + more
  Te tīma | The team:  
 The Information Systems & Technology (IST) Group delivers information systems, technology and communications services, guidance and strategic direction to the Parliamentary Service, The Office of the Clerk of the House of Representatives, and partnering parliamentary precinct agencies, encouraging, and facilitating the appropriate application of IST to business operations. The IST Customer Service unit is responsible for the quality of IST service and support to its customers and champions a customer service focus across the IST Group and outsourced service providers. 
  Mō te tū...
                

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Job Overview

Job Type: Permanent full-time

Location: Wellington, New Zealand

Posted: June 14, 2026

Deadline: July 24, 2026