Customer Experience Team Leader (0478)

FirstPort
Full Time Luton, England Supervisors of Office and Administrative Support Workers
Posted:
June 07, 2026
Location:
Luton, England, United Kingdom

Job Description

Job description

Job Role: Customer Experience Team Leader (0478)


Location: Luton


Job Sector: Customer service


Hours: 35 per week



As customer service team leader, you will contribute to our vision of being the favourite residential property manager, as recognised by others by:



  • Leading and supporting the customer service teams to deliver the highest level of service standards to all residents and customers

  • Continually monitoring customer call flow to ensure that waiting times meet targets set by the Customer Service Operations Manager

  • Encouraging and promoting collaborative working with Proper...

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Job Overview

Job Type: Full Time
Location: Luton, United Kingdom
Posted: June 07, 2026
Deadline: July 17, 2026