Customer Experience Team Leader

Knowledge, Skills &

Abilities:

Knowledge:

▪ Lead team towards achieving customer satisfaction

▪ To maintain adherence to SOP

▪ Handling all technical issues within the said TAT

▪ Help resolve problems through technical & non technical insights

Skills:

▪ Good Leadership and Team management skills

▪ Good analytical & problem solving skills

▪ Effective Verbal & written communication skill

▪ Good computer knowledge to understand and run service software

Qualifications:

Experience:

▪ B.E/B.Tech (Mechanical, Electronics, Electrical, EEE, Instrumentation or relevant

fields) - Minimum

▪ 2+ years of experience

Duties &

Responsibilities

through the team

assigned:

Operation:

➢ Appointment of...