Customer-Focused Ocean Import Agent in Logistics Operations

Step into the role of Ocean Import Agent, where your focus will be on delivering exceptional customer service while coordinating ocean shipments. Maintain communication with clients and suppliers for seamless operations.
In this dynamic position, you will manage the ocean import department, ensuring a courteous experience for every customer. Responsibilities include communication with clients about their orders, keeping detailed records, and coordinating with overseas agents. Being organized and proactive is key to excelling in this role.
Key Responsibilities:
• Coordinate ocean import processes and client communications
• Update operational systems with shipment data
• Inform clients of arrival dates and shipment statuses
• Manage documentation and invoicing for clients
• Work with approved suppliers for shipping arrangements
Requirements:
• 2-3 years of relevant education or experience
• Bilingual in English and French
• Strong problem-solving and org...