Customer-Focused Product Specialist at Alfa Laval

Enhance customer interactions as a Product and Application Specialist - Service with Alfa Laval. This role focuses on delivering exceptional technical support and service solutions.

You will be integral to the Service P&A group at Alfa Laval, providing expert product and technical assistance to customers and internal teams. The position requires preparation of complex service offers, identification of upgrade solutions, and facilitating smooth transitions from sales to operations.

Key Responsibilities: • Provide superior customer service experiences • Support service sales with timely estimates and quotes • Identify upgrade solutions tailored to customer needs • Manage offer backlog in CRM for efficiency • Collaborate with internal teams and distribution centers

Requirements: • Engineering degree with 1 year technical experience • Minimum 4 years hands-on experience with Alfa Laval equipment • Proficiency with control systems like B&R, ABB, or Allen Bradley •...