Customer-Focused Service Advisor Role

Enhance customer experiences as a Service Advisor at South Shore Chevrolet. Leverage your problem-solving skills and professionalism to guide clients through their vehicle maintenance journeys.
In this pivotal role at Steele Auto Group, you will engage with customers to assess vehicle concerns, document service requirements, and communicate clearly about the repair process. You'll ensure every service visit is efficient and stress-free by providing precise estimates and keeping clients informed. This is a chance to make a genuine impact through each customer interaction.
Key Responsibilities:
• Welcome customers and clarify their service needs
• Confirm warranty coverage and communicate service steps
• Prepare accurate repair estimates for labor and parts
• Document detailed repair orders from technicians
• Provide regular updates on service progress and timelines
Requirements:
• Previous dealership experience is a plus, but enthusiasm is essential
• Excel...