Customer Implementation & Success Specialist

The Role:
As the Customer Implementation & Success Specialist , you will be the primary point of contact for customers post-sale, ensuring a seamless onboarding and implementation experience . You will coordinate across teams —working with customers, internal business leaders, and engineers to translate business needs into clear implementation steps.
This is a high-impact role where you will own end-to-end implementations, from onboarding to UAT and final deployment. Post-implementation, you will drive customer success efforts , ensuring customers fully adopt EasyBee AI’s solutions and continue to see value.
Additionally, you will collaborate cross-functionally to craft messaging that drives demand. Your efforts will include developing case studies and customer success stories, and fostering community engagement.
Responsibilities:

Customer Onboarding & Implementation

Act as the primary point of contact for new customers, ensuring a smooth onboarding expe...