Customer Initialisation Specialist

⚡ About us:
At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 15 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers.

💼 The role:
As an Onboarding Specialist, you are the vital link between our high-energy sales teams and our new customers and ensure their journey starts on the right foot.

In this role, you will take ownership of sales verifications to ensure total accuracy before stepping in as a dedicated guide to lead customers through their onboarding journey.

📅 Your schedule:
We operate on a rotating roster from Monday to Friday, between 8:00 AM and 8:30 PM. To ensure we’re there for our customers, you’ll also w...