Customer Journey Analyst

About Cybage

Cybage Software Pvt. Ltd. is a technology consulting is a technology consulting organization specializing in outsourced product engineering services. As a leader in technology & product engineering space, Cybage works with some of the world’s largest Independent Software Vendors (ISVs). Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence

Job Description

Mandatory

• Skilled at eliciting requirements from Marketing, Sales, Analytics, and Product teams.
• Ability to convert business needs into clear user stories, acceptance criteria, workflows.
• Strong understanding of customer journeys, campaign workflows, lead life
• Exposure to customer interactions
• Crisp & concise presentation skill

Good to have

• Domain expertise in Ads MarTe...