Customer Liaison Officer

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To deliver a consistently professional and welcoming branch experience by acting as the first point of contact for customers, accurately identifying needs, directing customers to the appropriate service channel or banker, resolving routine service requests, and supporting seamless customer flow while adhering to all risk, compliance, and ethica...